Neon Congratulations | Box

• Processing Time: Please allow up to 3 business days for your order to ship.
• Shipping Method: All orders are shipped via UPS.
• Heat-Sensitive Items: Some products are sensitive to heat, and we may delay shipments to prevent spoilage.
• Cold Gel Packs: If your order contains heat-sensitive items, it will be packed with cold gel packs, which remain effective for up to 3 days.
• Shipping Recommendation: We strongly recommend upgrading to 3-day shipping for heat-sensitive items to ensure freshness.
• Weekend & Holiday Restrictions: Orders will not be shipped if the estimated arrival date falls on a weekend, holiday, or beyond the 3-day window.
• No Refunds for Melted Items: We are unable to offer refunds for items that melt during transit.

Thank you for your understanding and for choosing us for your candy needs! 🍬😊